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Email error

If you encounter an email error while trying to send a message, follow these steps to resolve the issue.

1. Click the settings icon on top right

2. Click "Settings"

3. Click "Email Settings"

4. Click Revoke Access here.

5. Click "Send Test Message"


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Tip: If the email is not even connecting when trying to set up an email - please reach out to us at [email protected].

The issue many times is a configuration or your Broker/Dealer or RIA firm may have limited this capability.


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