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Email error

If you encounter an email error while trying to send a message, follow these steps to resolve the issue.

Updated over a year ago

1. Click the settings icon on top right

2. Click "Settings"

3. Click "Email Settings"

4. Click Revoke Access here.

5. Click "Send Test Message"


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Tip: If the email is not even connecting when trying to set up an email - please reach out to us at [email protected].

The issue many times is a configuration or your Broker/Dealer or RIA firm may have limited this capability.


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