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AI Targeting & Outreach

Reach out to the right clients across every system

AI Targeting helps you quickly identify the right clients and launch personalized outreach campaigns—pulling data from systems like Nitrogen, Holistiplan, and Redtail.


What is AI Targeting?

AI Targeting allows you to:

  • Describe the type of clients you want to reach

  • Automatically generate a list of matching contacts

  • Create and send personalized email campaigns at scale

Think of it as a smarter, faster way to build targeted marketing campaigns—without manually filtering contacts.


Selecting Clients for Outreach

There are two ways to choose which clients to include in your campaign:

Option 1: Use AI Targeting (Recommended)

Use AI to quickly generate a list of relevant clients.

How it works:

  1. Enter a description of the clients you want (e.g., “Anxious clients with risk above 70”)

  2. Click Find Clients

  3. Review the generated list

  4. Click Create Campaign

Best for:

  • Targeted campaigns

  • Segmenting clients based on behavior, risk, or financial data

  • Saving time vs. manual filtering

Option 2: Pick Contacts Manually

Prefer full control? You can manually select contacts.

How it works:

  1. Click Pick Contacts

  2. Browse or search your contact list

  3. Use the checkboxes to select as many clients as you want

  4. Confirm your selection to start your campaign

Best for:

  • Hand-picking specific clients

  • Small or highly curated campaigns

  • When you already know exactly who to contact


2. Review & Create Campaign

Once results are generated:

  • Review matched clients

  • See why each client was selected (e.g., risk score, sentiment)

  • Click Create Campaign


3. Select a Template (or Start Blank)

Choose how you want to start:

  • Pre-built templates (e.g., Outreach 1, 2, 3, Annual Review)

  • Or start from a blank template

Templates include SmartFields that personalize each email automatically.


4. Personalize with SmartFields

SmartFields automatically pull data from:

  • Nitrogen (e.g., Risk Score)

  • Holistiplan (e.g., Tax data)

  • CRM (e.g., Name, Account info)

What happens next:

  • If all required data is available → status = ✅ Ready

  • If data is missing → status = ⚠️ Review or 📝 Draft

You can:

  • Navigate through contacts

  • Fix missing fields

  • Remove contacts if needed


5. Adding Attachments

You can include attachments in your campaign in two ways:

1. Campaign-Wide Attachments

  • Add files under Universal Attachments

  • These files will be sent to every recipient in the campaign

Best for:

  • General documents (e.g., newsletters, reports, brochures)

  • Content that applies to all clients

2. Recipient-Specific Attachments

  • Add files under Attachments for [Client Name]

  • These files are sent only to that specific recipient

Best for:

  • Personalized documents (e.g., individual reports, statements)

  • Client-specific materials


6. Review Email Status

Each recipient will have a status:

  • Draft → Still being edited

  • Review → Missing data or needs attention

  • Ready → Approved and ready to send

Only Ready emails will be sent.


7. Send Your Campaign

Once your campaign is ready, choose how to send:

Send All Now

  • Immediately sends all Ready emails

Schedule for Later

  • Pick a date and time for delivery

Send in Waves

  • Split recipients into batches (e.g., 50 clients → 2 waves of 25)

  • Choose delay between waves (e.g., 1–2 days)

  • Great for controlled outreach


Key Tips

  • ✔ Always review contacts with missing SmartFields

  • ✔ Use templates for faster setup

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