Custom Vocabulary lets you manage transcription corrections from Settings.
If the AI frequently misspells specific names, acronyms, product terms, or industry jargon, you can add them to your vocabulary list. We’ll automatically apply your corrections to future transcriptions.
Where to Manage Custom Vocabulary
Custom Vocabulary is managed in:
Settings → Vocabulary
From this page, you can:
Add new vocabulary entries
Edit existing entries
Delete entries you no longer need
How to Add a Vocabulary Entry
Go to Settings → Vocabulary
Click Add vocabulary term
Enter:
Misspellings (comma-separated, lowercase) – The incorrect spelling that appears in transcripts
Correct spelling (case-sensitive) – The spelling you want the transcript to use
Click Save
Once saved, the correction will apply to all future transcriptions.
Using Find & Replace (and Save for Future Use)
You can also correct words directly inside:
CG Transcripts
AI Summary
When using Find & Replace, you’ll have the option to Save for future use.
How it works:
Open a transcript or AI Summary
Use Find & Replace
Replace the incorrect word
Select Save for future use
Confirm
When you select Save for future use:
The correction updates the current transcript
The word is automatically added to Settings → Vocabulary
Future transcriptions will use the correct spelling automatically
This is the fastest way to build your Custom Vocabulary while reviewing transcripts.
How to Edit or Delete an Entry
Go to Settings → Vocabulary
Locate the word in your list
Choose to:
Edit the entry and update the spelling
Delete the entry to remove the replacement
Samples
Wrong (what appears) | Correct (what you want) |
furs | FERS |
eyra | IRA |
john smyth | John Smyth |
sara conor | Sarah Connor |
acme co | ACME Co. |
inter com | Intercom |
slackk | Slack |
zoomm | Zoom |
jiraa | Jira |
git hub | GitHub |
gpt | GPT |
s l a | SLA |
k p i | KPI |
a p i | API |
kuber netes | Kubernetes |
post gress | Postgres |
saas | SaaS |
e commerce | eCommerce |
You can add as many entries as needed.
Best Practices
Add proper nouns (names of people, companies, customers, locations)
Add acronyms and capitalized terms (SLA, KPI, API, OKR)
If a word has multiple common misspellings, add each variation separately
Use the exact capitalization you want reflected in transcripts
Custom Vocabulary works best for word and short phrase corrections, not full sentence rewrites
Important Notes
Changes apply to future transcriptions only
Existing transcripts will not update automatically unless manually edited
Using Save for future use ensures the correction is remembered going forward